When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you email about our store, new products and other updates.




When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information about a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.


If after you opt-in, you change your mind, you may withdraw your consent to us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected]



We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.



In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect of the information we are required to provide with them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


When you click on links with our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.



To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission of the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.



Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows the website to store information about your session (referrer, landing page, etc).

_session_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_session_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.




PROPELEV’s skateboards are sporty and fun, but like other sports equipment, they can be dangerous and you may experience serious injury or even death from loss of control, collision, or fall. To ride safely, you must be sure to read all instructions, safety information, warnings, etc. in the manual and on the website.

1. Before purchasing and using the board, be sure to evaluate your physical condition and confirm that your body is suitable for a dangerous sport. Before each use or ride, be sure to wear helmets, knee and elbow pads, wrist guards, and other related protective gear; be sure to check the condition of the skateboard and the charging condition; make sure to always ride within your ability.

2. In the case of no power or low power, there may be no brakes. In particular, great danger can occur on slopes/hills.

3. Always obey the road and traffic rules in your area and know where you can ride; do not ride on marked or congested roads and highways; respect pedestrians and children.

4. Do not ride under the influence of drugs or alcohol; do not ride under fatigue.

5. Please keep and place our products properly and charge them in a suitable place to avoid improper touch, use, or riding by minors, so as not to cause personal injury to them.


1. Range: The range displayed on the website is the maximum value measured under ideal conditions. In the real world, the range is affected by the following factors:

a) Whether the battery is fully charged and whether the battery is aging;

b) Slope and resistance/friction of the riding road; tire pressure/Psi;

c) The temperature and wind on the day of the ride;

d) the rider’s weight and riding habits;

The above factors are most likely to reduce the range by more than half.

2. The skateboard is not waterproof, riding in the rain or wet conditions is very dangerous and may cause injury. Electronic parts (battery, motor, controller, remote) are easily damaged by water.

3. Do not smash or rush through hard objects; do not disassemble or assemble the skateboard and its components without authorization; do not adjust (controller, etc.) parameters without authorization; do not change the warranty label without authorization. Skateboard damage caused by the above reasons and other personal improper operations are not covered by the warranty.



By using this site, you represent that you are at least the age of majority of your state or province of residence, or that you are the age of majority of your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.



We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes of this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.


If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [email protected].